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AI website assistant that doesn't make answers up.

The assistant answers visitors only from your knowledge base: terms, prices, delivery, how to order. If the answer isn't there, it says so honestly and calls a manager. It can run on your own server — then chat history and customer contacts stay with you.

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Estimate · AI assistantARVN
from $990Timeline: from 2 weeks
Included in the price
  • Knowledge base built from your materials and chats
  • Question-and-answer topics you approve
  • Model choice to fit the task and budget
  • Website widget in your brand colours
  • Handover to a manager in the same window
Answers from your knowledge base, calls a manager when it doesn't know

What your business gets

01

No made-up answers

The model answers only from topics in your base. No topic, no improvising: the assistant says it doesn't know and hands the chat to a person.

02

Managers on what matters

The assistant handles repeat questions — delivery, payment, opening hours. A manager steps in where a person is needed: an order, a dispute, an unusual request.

03

Contacts don't get lost

When a visitor leaves a phone number in the chat, it goes into a list of leads with a status instead of sinking in message history.

What's included

How the work goes

  1. 01

    Knowledge base

    We gather answers from your site, price list, terms and customer chats. You approve every topic — it's the only thing the assistant is allowed to say.

    3–5 days
  2. 02

    Setup

    We connect the model, set up the greeting, tone and rules for handing over to a manager. We add the widget to your site.

    2–4 days
  3. 03

    Testing

    We run real customer questions through it, including awkward ones. Where an answer is off, we fix the base rather than hope the model gets it right.

    3–4 days
  4. 04

    Launch

    We open the assistant to visitors, connect notifications and show your managers how to take over a chat.

    1–2 days

A good fit if

  • Your managers answer the same questions every day
  • Visitors write in the evening and at weekends, when no one is there to reply
  • It matters that the bot never promises what isn't in your terms

Questions

How much does an AI website assistant cost?

From $990: knowledge base, setup, website widget and manager handover. You pay the model provider separately, for actual usage — by message volume (tokens). If you need AI inside email, documents or your CRM, that's AI integration, from $1,990.

How long does it take to launch?

From 2 weeks. The knowledge base takes the longest: the tidier your terms and price list are, the faster the launch.

What if the assistant gives a wrong answer?

It answers only from approved topics. If there's no matching topic, it says it doesn't know and calls a manager. Most errors come from outdated information in the base, so you can edit the base in the admin panel without a developer.

Where is customer data stored?

The assistant can run on your own server — then the knowledge base, chat history and contacts stay with you. The model provider only receives the question and the matching excerpts from the base; with a local model, nothing leaves at all. That's how our product Mimir works.

Will the assistant replace our support staff?

No, and we don't promise that. It takes care of repeat questions and hands difficult conversations to people. Your managers get less routine and more of the conversations where they're actually needed.

Next step

Let's talk about your project

Ari asks three questions — the team comes back with scope, timeline and price.

[email protected]
What happens next
  1. 01
    Ari asks three questions

    What you're building, what already exists and how to reach you.

  2. 02
    The team replies

    Within one working day — by email or in Telegram.

  3. 03
    Scope and price in writing

    Agreed before any work starts.

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